- Design support
The attention that makes the difference
All recommendations from our department are guided by Yachtica’s core principles: innovation, reliability, efficiency, and adaptability. Our industry experience enables us to deliver tailor-made configurations that anticipate trends and respond precisely to specific requirements.
During the preliminary phase of the project, we receive the lighting, shading, and keypad layouts of the yacht from the electrical contractor or the shipyard. This document represents the starting point of close collaboration between our technical and commercial team and onboard operators. This is not simply a product order, but a shared and customized process designed to ensure optimal results.
Thanks to the qualified support of our technical staff, receiving precise guidance not only enhances the final result but also streamlines installation and onboard management processes. Our partners electrical contractors, shipyards, and system integrators can rely on a trusted partner capable of translating complex requirements into concrete, effective, and high-performance solutions.
- Onboard assistance
A team of specialists on board
The professionalism of our team is reflected in targeted interventions where precision, expertise, reliability, transparency, and continuous collaboration among all professionals involved ensure safe, optimized, and exceptionally long-lasting installations.
Our team of specialized technicians expertly and professionally carries out on-site system inspections, performing thorough checks on every component to ensure proper operation. Finally, we carry out full system commissioning, ensuring efficiency and compliance.
Thanks to close collaboration with onboard personnel from electrical contractors to the shipyard manager and lighting designer we ensure a high-level service focused on the correct installation of our system. Our experience also enables us to propose solutions and improvement suggestions, helping to optimize the entire project.
- Testing and after-sales support
An integrated approach: from design to support
The development phase marks the beginning of a journey in which testing and after-sales support represent two fundamental stages in ensuring complete and long-lasting satisfaction. A constant and tangible commitment that protects your investment over time.
Programming is carried out with the utmost attention to detail, faithfully following the client’s requirements while also integrating agreed improvements and optimizations with all parties involved. Final testing ensures full compliance with project specifications and expectations.
The after-sales service includes remote support for reprogramming and troubleshooting during the first year following system delivery. Thanks to the system’s ease of use, a simple internet-connected computer allows us to provide technical support anywhere in the world, ensuring prompt and efficient assistance.
